Here's how to change your password in Atriis:

1. Log into http://www.atriis.com
2. Click "My Profile"
3. Scroll down to "password"
4. Enter your new password
5. Click "save" on the right hand side of the screen.

1. Log into http://www.atriis.com
2. Click "My Profile"
3. Go to the "Frequent Flyer/Guest Programs" tab
4. Enter your new information.
5. Click "save" on the right hand side of the screen.
   

1. Log into http://www.atriis.com
2. Click “My Profile”
3. Click  the tab you wish to update.  
4. Enter your new information.
5. Click “save” on the right hand side of the screen.

1. From the Search Results page, click Details and Seat Selection.
2. Choose the segment you want to keep, and click Show Packages Containing This Segment
3. If you want to search all flights again, click Click Here To Show All Flights.

1. From the Search Results page, click Details and Seat Selection.
2. Click Select Seat
3. Choose your desired seat and click Select.
4. Select seats for other flights by clicking the Flight 2, Flight 3, etc. on the top right.
5. Click Done when you are finished.

Yes, click on the “cancel trip” button on the right hand side of any trip tab. Your trip as well as your booking will be canceled.

Yes, if you added those numbers into your profile. Atriis automatically includes your frequent traveler numbers for all flight, hotel and car reservations, even for affiliates. For example, if you have a Delta frequent flyer number, Atriis will add it to any Skyteam member (e.g. Air France, Korean Air, etc.). To make sure you get full credit, enter all your frequent traveler numbers in to your profile.

Generally, you will save money on international or multi-segment trips when you use a travel agent. Atriis is best used for domestic flights

Some airlines (such as Southwest) only assign seats at check in. If you cannot select seats for a given flight, this is the most likely reason.

Yes. You have two options: On the Search Hotel screen, you can search by a reference point (such as “Times Square”) or by specific address (click Search By Address).

If you have a simple, on the spot request that will help you book your itinerary online (such as seat requests, waitlisting on another flight, adding corporate discount numbers to car and hotel reservations, etc.), then you should contact 24/7 Live Agent Support. This is a chat service where an experienced travel agent will help you in real time. If you have an after hours emergency, you can use this service, or call 866 845 5564

If you require a change or cancellation to your reservation, you should Ask Your Personal Travel Agent For Assistance. Your message will be forwarded to the agent’s inbox, and should be answered within a few hours.

Yes. You can click the Messages tab (on the far right) and select any employee in your company. This works just like sending an email, and can help if you are coordinating flights with someone else.

Similar to Microsoft Outlook, flagging a trip is a way to heighten the priority for managers. If your manager approves dozens of trips, you can quickly call their attention to your trip by flagging it.

Yes, enter the trip, search for land arrangements as you would for a new trip, add itinerary items and click the submit trip button.

Yes. By clicking on Filter (top of the results page) you can change the following:

• The number of stops
• Airlines
• Time frames
• Price range

Yes. For example, if you search for Marriot, Atriis will show results for Marrriot, Residence Inn, Courtyard, Fairfield Inn, etc. If you want to search for one of these brands only, select the brand you want from the drop down menu on the search hotels page.

An approval includes all the steps needed for your trip to be confirmed. Depending upon your company’s setup, this could involve all or none of the following: pre-trip approval, travel agent approval, manger approval, 2nd manager approval and travel coordinator approval.

You can learn more about your own approval chain by clicking Approval Chain on the top of the search page.

You will receive several emails from Atriis. First, you will receive an outlook invitation for each flight segment, which allows you to quickly add your itinerary to your outlook calendar. Second, you will receive the full itinerary, including flights, car and hotel, with confirmation numbers for each.

First, click Reference Point on the Search Hotel page. Type in a reference point (“Times Square”) and click the magnifying glass. Select the correct point from the list and click Select.